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At Riedel Sales Store, we approach your privacy with the same care and precision we apply to crafting our premium tableware collections. This Privacy Policy explains how we collect, use, and protect your personal information when you visit drinkinstyles.com or make purchases from our store.

1. Information We Collect

To provide our discerning clientele with exceptional service, we collect:

  • Personal Details: Name, email address, phone number, and shipping/billing address when you place an order for our crystal decanters or handcrafted dinnerware.
  • Payment Information: Credit card details processed securely through our encrypted payment gateways (we never store full card numbers).
  • Order History: Records of your purchases, from Denby stoneware collections to Arthur Price cutlery sets.
  • Communication Data: Correspondence with our customer service team regarding premium tableware inquiries.
  • Technical Data: IP address, browser type, and device information to enhance your browsing experience.

2. How We Use Your Information

Your data enables us to:

  • Process and deliver your orders for crystal stemware and serveware with precision
  • Provide customer support with the same attention to detail found in our products
  • Improve our website functionality and product offerings
  • Send carefully curated marketing communications about new collections (only with your consent)
  • Prevent fraud and ensure transaction security for high-value purchases

3. Data Sharing & Disclosure

We treat your information with the discretion expected when purchasing premium tableware:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and IT services.
  • Legal Requirements: When necessary to comply with laws or protect our rights.
  • Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality protections.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws and maintain the security standards our clientele expects.

5. Data Security

We protect your information with the same vigilance we apply to packaging fragile crystal:

  • 256-bit SSL encryption for all transactions
  • Regular security audits of our systems
  • Limited employee access to sensitive data
  • Secure storage with industry-standard protections

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, much like the perfect wine glass enhances your vintage:

  • Essential Cookies: Necessary for checkout functionality and account access
  • Analytical Cookies: Help us understand how customers interact with our collections
  • Marketing Cookies: Used with consent to show relevant product recommendations

You may adjust cookie settings through your browser preferences.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to our valued customers.

9. Contact Us

For privacy-related inquiries, please contact:

Riedel Sales Store
Data Protection Officer
36 St Stephens Centre, Park St
Kingston upon Hull, GB CH3Z 2SZ
Email: [email protected]

Thank you for trusting Riedel Sales Store with both your tableware selections and your personal information. We value your privacy as much as we value crafting exceptional dining experiences.